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Regional Manager - Clinical Services in Calgary at Revera Inc

Date Posted: 12/13/2018

Job Snapshot

Job Description

Division: Support Office


Site Address: Revera Inc., Alberta

Employment Type: Full Time

Expiration Date: 05/01/2019


Reporting to the Regional Director of Operations, the Regional Manager of Clinical Services is responsible for the effective and efficient operation of all aspects of the Nursing/Clinical Programs within the homes, as well as the implementation and sharing of policies/programs related to clinical services.

Key Responsibilities

  • To promote compliance with regulatory requirements and Revera clinical standards
  • To ensure the effective operation and Continuous Quality Improvement (CQI) of the homes
  • To ensure the follow-up of high risk clinical issues
  • To educate, orientate, coach, mentor and support the homes' management and care teams through clinical consultation with the DOC (and ED, PD as applicable)
  • To support the professional practice of the Directors of Care, and assist the DOC in their oversight of Registered Nurses and the care practice of Unregulated Care Providers (UCP)
  • To assist in the implementation of new clinical programs & in the revision and update of clinical programs;
  • To build the capacity, skills & knowledge of the above employees
  • To provide innovative suggestions to assist with the overall implementation of new concepts in order to minimize the potential negative perception of change
  • To ensure CQI & Accreditation programs are managed in accordance with Revera standards, policies & practices, and in compliance with legislative and regulatory requirements
  • To effectively represent the interests of the organization in all interactions with major external stakeholders
  • To ensure that appropriate security levels and access authorities are in place and maintained in accordance with policies, practices and standards
  • To orient, coach & mentor new Directors of Care; provide professional consultation to the DOC for their orientation, mentoring, and coaching for all nursing roles
  • To provide clinical education
  • To ensure regional / site involvement with, and representation on, applicable regulatory committees
  • To coordinate and initiate research, abstracts, conference submissions within designated region, in conjunction with the Regional Director of Operations;
  • To orient RN’s through regional orientation programs
  • To monitor and analyze CQI and clinical initiatives
  • To effectively represent the interests of the organization in all interactions with major external stakeholders;
  • To support sites in meeting clinical regulatory requirements
  • To liaise with regional representatives of national clinical contracts
  • To uphold and promote the organization’s values and philosophy relating particularly to ethics, morality, and integrity as set out in Revera’s Code of Conduct.
  • To complete all other duties as assigned.



  • Minimum five (5) years combined experience in a long term care setting at the senior management level
  • Demonstrates strong leadership, communication and interpersonal skills
  • Proficiency in a second language is considered an asset
  • Able to travel as required and in possession of a valid driver’s licence
  • Registered Nurse with current registration with the Provincial licensing body
  • RN/BScn with continuing education in gerontology, nursing administration, rehabilitation, long term care or equivalent;
  • Masters degree preferred
  • Current CPR certification
  • Computer proficiency (Microsoft Office applications)
  • Based on Operational needs may require: Strong knowledge of RAI-MDS; previous experience in teaching RAI process